TET was founded in 1985 and still remains privately-owned.
From our offices in the UK and USA, we provide services for a wide range of clients that operate in a diverse spectrum of industries. Some of them are part of large multi-national corporations, while others are privately-owned businesses with no dedicated internal IT function of their own.
Through the collaboration with customers in discussing needs and demand, we're able to attain mutual understanding, gain customer trust to offer appropriate advice, and bring about suggestions on suitable technology to transform your business.
Our focus is on listening to customers and providing tailored solutions that match exact requirements, better enabling strategic, financial and quality benefits to be realised. Through our strong vendor relationships, we offer a complete portfolio of hardware, software and services, to assist you at stage – from planning, to deployment, to day-to-day management.
We are financially robust with an excellent credit rating and have a history of continually reinvesting profits in our people and infrastructure. The benefit to our customers is continuity and consistency of service and support.
Let us know how we can help keep and enhance your business edge through technology.
Our mission is to maximize the value customers obtain from their investment in IT, and our ability to do this is based on five key attributes:
Our teams are experienced and qualified IT professionals with many years experience in providing ICT solutions
We have successfully delivered IT projects, solutions and effective support for a wide range of customers
We are accredited by main vendors including Cisco, Microsoft, HPE, HP Inc, Lenovo, Dell, VMware, Pure Storage, NetApp, Citrix, Mimecast and Veeam
TET is an ISO 9001, ISO 27001 and ISO 14001 registered organisation
Every customer is assigned a dedicated account manager, responsible for the overall relationship with the customer
A huge amount of effort goes into making sure that TET and it's employees provide the highest quality service to our customers.
Our Managing Director personally conducts an annual employee survey, the results of which shape the decisions we take. Our open plan office reflects our open culture. With every member of the management team available and visible, information flow and team spirit is second to none, any issues are dealt with and resolved quickly.
There are four aspects of our quality management that have a direct and positive impact on TET customers:
Solutions and Projects
We ensure that your criteria for accepting a solution or project are captured and understood at the outset, and quality means TET meeting these criteria when the solution is delivered or the project closed-out
We have an extensive set of documented procedures covering all aspects of service delivery that have been refined and improved since our quality system was formally recognised as ISO 9001-compliant in 2000.
Our quality system and procedures are approved to ISO 9001 by Lloyds Register Quality Assurance, and their ongoing surveillance visits provide independent verification that TET continues to meet the requirements of this exacting standard.
Telephone-based customer satisfaction surveys are carried out on a regular basis, and we invite all customers to share their views on TET with us. This information is fed into the management review of our quality system, and where action is required as a result of comments received on the completed survey this is passed to the relevant manager for action.
We greatly value the comments our customers and be assured that all comments and suggestions are actively considered by the our management team.
At TET we’ve always recognised that our people are our biggest asset – so we provide them with an environment that nurtures their ambitions, whilst creating a sense of purpose and enjoyment.
We are constantly looking for ambitious, self-motivated and dynamic individuals to join one of the most progressive IT companies in the UK. We focus on delivering solutions based on state of the art technology, and consider every pound spent on training our employees a worthwhile investment in our future.
In addition to a competitive salary for people who want to help us continue our success story, we also offer 100% company funded BUPA membership plus other benefits.
We are currently looking for
We are looking for ambitious, self-motivated and dedicated account managers to join our team
TET recognises that acting in an ethical and socially responsible way benefits the community, our customers and employees alike. For further information, please see our policies below: